Shipping, Return & Layby Policies | Hogan Diamonds
Convenient Payment Terms:
# In Person by Credit Card, EFTPOS, Cash, Bank Cheque or Direct Deposit.
# Pay Online by Credit Card, PayPal, or Direct Bank Transfer.
Free Shipping: We offer free express shipping Australia-wide. All items are shipped with tracking number and require signature on delivery.
Express – Same & Next Day Courier Service: We can arrange TNT Express Courier Delivery within Australian Capital Cities, and Regional areas (e.g. Albury- Wodonga/Kalgoorlie). This service is offered at a flat rate of $50 – please message us before hand to check availability in your area.
30 Day Returns: We offer a 30-Day Return Period, for any items purchased directly from our website. Return the item for any reason for a FULL, No Questions Asked Refund. Item/s must be returned in original condition with all associated documentation (e.g. valuation/GIA report etc). Items purchased directly (in person) through our Collins St office are sold without any further return policy.
Layby: We do offer a 6-week Layby (more by arrangement) period should this be helpful. Please contact us directly to obtain Layby details for specific items.